0333 222 5978
14 days ago
My client is looking for an experienced Warranty Administrator to join their fast paced Administration Department
The Role of Warranty Administrator:
• Promote other services and products to customer as appropriate.
•To raise vehicle job cards for each job and pass to workshop control for scheduling, ensuring that all service documentation is completed as accurately as possible and that customer records are maintained.
•To notify customers of all problems or additional work required and gain authority to proceed, and keep them fully informed of the progress of the work, throughout the time of the repair.
•Liaise effectively with customer booking, workshop loading and parts operation.
•Receive customers and their vehicle in a friendly and professional manner.
•Keep customers fully and regularly informed of changes to costs and expected completion times/dates.
•To receive completed job cards and vehicle invoices (with authority numbers as appropriate) and as required, notify customer that vehicle is completed, the costs involved and ensure that the necessary arrangements for moving the vehicle are made.
•Ensure that all administration relevant to effective running of the department is dealt with promptly and correctly within the following guidelines: -
For the Warranty Administrator role you will need to have:
·Experience within the automotive industry
·Invoicing and warranty experience
·Kerridge experience is an advantage
If you would like to be considered for this Warranty administrator role please APPLY TODAY or contact Danica at Autoskills on 07388 995 018 or E Mail: