£21k per year
0333 222 5978
4 months ago
TRAINEE SERVICE ADVISOR
Automotive Service Advisor required for our DEALERSHIP client based in Guildford.
Salary up to £21,000pa
·Are you looking for a career in a car dealership?
·Do you have strong Customer Service Skills and have worked in a similar automotive environment?
Our client, a busy dealership is seeking a trainee service advisor with a flexible and can-do attitude to join their close-knit, hardworking team. We want someone who is always energetic and committed to offering quality customer service.
As a Trainee Service Advisor, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.
Working hours 8am – 6pm Monday to Friday. Saturdays (1 in 3) 8am – 1pm
Essential Skills & Qualifications for a Service Advisor
·Must have face to face customer service experience
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System advantageous
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
To apply please call or send your CV quoting Trainee Service Advisor to Laura Gill
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07775 874670
Auto Skills UK – See our website for details