£34k per year
0333 222 5978
30 days ago
SERVICE TEAM MANAGER
Basic Salary - £27,000
OTE - £34,000
Working Hours- 45 Hours - Monday -Friday 8:00 - 18:00 + 1 in 3 Saturday Mornings 08:30 - 13:00 ( paid as overtime)
Location - Hertford
Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Manager. The Service Team Manager will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.
Responsibilities of a Service Team Manager
·Provide exceptional customer service skills and lead by example.
·communicate service and repair work to customers
·Meet targets set by upselling additional products.
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.
Skills and Qualifications of a Service Team Manager
·Main Dealership or Large Independent experience
·Initiative to think on your feet when met with difficult situations
·Ability to work as a leader as well as still being part of a team
·A commitment to deliver a first-class customer service
·Career driven and ambition to hit targets
·Knowledge to help team members to move forward
Please contact Kelsey White @ Auto Skills and quote job number: 40663