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Service Team Leader

Service Team Leader

  • Location

    Stafford

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £20k - 23k per year

  • Contact:

    Elysha Willis

  • Contact email:

    elysha.willis@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    23000

  • Salary low:

    20000

  • Job ref:

    JO0000010385

  • Published:

    8 months ago

  • Expiry date:

    2018-03-27

  • Startdate:

    27/02/2018

  • Consultant:

    #

Service Team Leader
Salary up to £23,000pa PLUS/BONUS UNCAPPED BONUS
Location: Stafford

Our client is looking to add 2 Service Team Leaders due to progression within the Dealership. Each Team Leader will be responsible for 3 Vehicle Technicians and their work load, setting and keeping track of targets and all other Service Department responsibilities.

General Duties;
·Responsible for 3 Vehicle Technicians and their workloads
·Setting and keeping track of KPI's and Targets
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers

Essentials;
·Service Advisor Experience within the Motor Trade
·Able to manage team professionally
·Work well under pressure
·Keep track of workloads and targets

To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453