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Service Reception Manager

Service Reception Manager

  • Location

    Newbury

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £30k - 42k per year

  • Contact:

    Laura Gill

  • Contact email:

    laura.gill@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    42000

  • Salary low:

    30000

  • Job ref:

    JO0000013985

  • Published:

    over 5 years ago

  • Expiry date:

    2018-09-11

  • Startdate:

    13/08/2018

SERVICE RECEPTION MANAGER
Salary up to £30,000pa PLUS/BONUS Up To £42,000pa!
Location: Newbury

Our client is looking to for a Service Reception Manager. The successful Service Reception Manager will be re responsible for Vehicle Technicians and their work load, setting and keeping track of targets and all other Service Department responsibilities.

General Duties;
·Responsible for all Vehicle Technicians and their workloads
·Setting and keeping track of KPI's and Targets
·Pushing business and increasing profitability
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers

Essentials;
·Service Advisor Experience within the Motor Trade
·Able to manage team professionally
·Work well under pressure
·Keep track of workloads and targets

To apply, please call or send your CV to Laura Gill – laura.gill@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07775 874 670