Service Manager
Salary up to £26,000pa
Location: Swindon
Benefits: Company car, Pension Scheme, Staff Car Purchase Scheme

Our Dealership is looking for a Service Manager to join and support the current and future team of Service Advisors and Technicians. If you are an experienced Senior Service Advisor or Workshop Controller, this role could also be for you!

If you show strong leadership and communication skills with a proven ability to get the best from people you work with - apply now!

General Duties:
·Talk and listen to customers to build rapport, understand their needs and guide them towards the product/service that will best meet their needs
·Provide estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and time-scales involved and setting expectations accordingly
·Schedule work to meet customer requirements, taking into account workshop/bodyshop utilisation targets, job complexity and parts availability
·Encourage the sale of genuine parts and accessories whenever possible
·Agree vehicle delivery/collection or loan car arrangements
·Co-ordinate workshop activity to deliver agreed work
·Invoice customer on completion of work
·Update customer database to maintain accurate records of work carried out to aid future prospecting
·Work with colleagues and other teams across the centre to provide a seamless service to customers

Essentials:
·Understanding of the Service Department
·Be able ot balance demands within a business Service Department
·Complete Customer Satisfaction

To apply, please call or send your CV to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453