Service Manager

Location: Dagenham
Salary: £45,000pa up to £50,000pa (this can be negotiable depending on Service Manager / Workshop Manager experience and ability)
Working hours: 45 hours per week

Motivated and professional Service Manager / Workshop Manager required for a thriving main dealership in Dagenham.

This roll as a Service Manager / Workshop Manager you will be independently managing and developing a customer-orientated and profitable department. This includes delivering a high level of customer satisfaction and high yields for the department, as well as planning, controlling and monitoring processes for the department and customer services area. As a Service Manager / Workshop Manager you will also be responsible for and ensuring all company standards are met and legal regulations are complied with.

Essential skills, experience and competencies needed for the role Service Manager / Workshop Manager role:

·Dealership/commercial background
·To be familiar in running a busy fleet workshop as a Service Manager / Workshop Manager
·Be familiar in dealing with legal compliance
·Be able to manage efficiency and productivity
·Experienced in P&L accounts
·Able to manage KPI’s and be proven to achieve targets
·Manage and motivate a successful workforce
·Running of an ATF lane / MOT conformity
·Managing maintenance intervals/schedules
·Monitoring FPM spend against SLA’s
·Accurate and timely management of processing jobs
·Liaising with external contractors
·IT literate (Kerridge an advantage)
·Electronic service/compliance
·Excellent telephone manner
·Processing and promoting warranty work
·Class 1 HGV would be an advantage


To apply, please call or send your CV quoting Service Manager / Workshop Manager to Danica Oraf
Danica.Oraf@autoskills-uk.com  
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07388 995 018

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