£19.5k per year
3 months ago
SERVICE BOOKING ADVISOR
Automotive Service Booking Advisor required for our automotive client based in Warwick.
Basic Salary £19,500pa plus BONUS & OTE up to £24,000pa to £26,000pa
·Do you have strong telephone and organisational skills?
·Are you customer focused?
Our client, is seeking an experienced service booking advisor with a flexible and can-do attitude to join their close-knit, hard working team. We want someone who is always energetic and committed to offering quality customer service.
As an experienced Service Booking Advisor, you will be responsible for booking in customers and receiving customer calls, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.
Working Hours Monday to Friday - 08:00am - 18:00pm. Saturdays (1 in 4)
Essential Skills & Qualifications for a Service Booking Advisor
·Must have main dealer experience
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
To apply please call or send your CV quoting Service Booking Advisor 21419 to Elysha Willis
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07554 419453
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