SERVICE ADVISOR
Automotive Service Advisor / Booking Advisor required for our outstanding client based in Shrewsbury.

Basic Salary £19,000pa & OTE

·Do you have strong telephone plus organisational skills?
·Do you work well in a fast paced environment?
·Do you offer high standards of customer service?

Our client is seeking an experienced Service Advisor / Booking Advisor with a flexible and can-do attitude to join their close-knit, hard-working team. We want someone who is always energetic, organised and committed to offering quality customer service.

As an experienced Service Advisor / Booking Advisor, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.

Essential Skills & Qualifications for a Service Advisor / Booking Advisor:
·3 years Customer Service experience is essential 
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

To apply please call or send your CV quoting Service Advisor 20131 to Elysha Willis
elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07554 419453

Auto Skills UK – See our website for details