£20k - 22k per year
3 months ago
Automotive Service Advisor required for our automotive client based in Redditch.
Basic Salary £20,000pa to £22,000pa plus BONUS & OTE up to £30,000pa
·Are you adaptable and process driven?
·Are you dedicated and customer focused?
Our client is seeking an experienced service advisor with a flexible and can-do attitude to join their close-knit, hard working team. We want someone who is always energetic and committed to offering quality customer service. The ideal person must be adaptable, dedicated and have stable work history.
As an experienced Service Advisor, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, up selling, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.
Working hours 8:00amam – 18:00pm Monday to Friday. Saturdays (1 in 3) 8:30am – 12:30pm
Essential Skills & Qualifications for a Service Advisor
·Must have main dealership experience
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
To apply please call or send your CV quoting Service Advisor 21571 to Elysha Willis
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07554 419453
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