£20k - 24k per year
3 months ago
SERVICE ADVISOR / BOOKINGS CLERK
Automotive Service Advisor required for our dealership client based in ASCOT.
Basic Salary up to £20,000pa plus BONUS & OTE up to £24,000pa
·Are you an up and coming Service Advisor / Bookings Clerk?
·Do you have dealership experience wanting to move in to the Service Department?
Our client, a dealership is seeking a bookings clerk / service advisor with a flexible and can-do attitude to join their close-knit, hardworking team. We want someone who is always energetic and committed to offering quality customer service.
As a Bookings Clerk / Service Advisor, you will be responsible for taking service department bookings over the phone ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include a lot of telephone work and also meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.
Working hours 40 hours a week. Saturdays (1 in 4) 8am – 1pm
Essential Skills & Qualifications for a Service Advisor / Bookings Clerk
·Must have dealership experience in any department
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
To apply please call or send your CV quoting Service Advisor / Bookings Clerk ASCOT to Laura Gill
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07775 874670
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