Service Advisor - Oxford
Salary - £24,000pa up to £26000pa + BONUS
Shifts – Mon to Fri 7am to 17:00pm / 8am to 18:00pm + Saturday (morning till midday) on rota basis (1in 3)

My client, one of the UK's largest Commercial Vehicle Franchise Dealers has an exciting opportunity for one of their professional and busy depots. The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking an experienced Service Advisor to join their team. 

Main Job Function for this Service Advisor position: 

As Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximizing service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers. 

Key tasks as a Service Advisor include:
 
• Ensure customers are aware of service and repair work required to their vehicles in a  professional manner 
• Advise on estimated costs of repairs and work to be undertaken 
• Sell additional products as appropriate to customers` needs 
• Advise on time scales and collection arrangements 
• Produce job cards on in-house computer system 
• Update customer and vehicle records 
• Document all warranty work in accordance with manufacturer policy 
• Preparation and completion of invoices 

Experience Required for Service Advisor position: 

Must have excellent IT skills and good knowledge of KERRIDGE
Experience within a Commercial Vehicle environment is an advantage but not essential.
Be able to work on own initiative

To Apply please contact Danica Oraf @ Auto Skills or send CV to Danica.Oraf@autoskills-uk.com
Or Call on 07388995018