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Service Advisor

Service Advisor

  • Location

    Truro

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £20k - 22k per year

  • Contact:

    Lizzie Stefanec

  • Contact email:

    Mandy.grant@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    22000

  • Salary low:

    20000

  • Job ref:

    JO0000018249

  • Published:

    about 5 years ago

  • Expiry date:

    2019-03-08

  • Startdate:

    07/02/2019

SERVICE ADVISOR
Automotive Service Advisor required for our automotive client based in Truro.

Basic Salary up to £20,000pa – £22,000pa plus BONUS & OTE (Achieved on the team hitting targets)

·Are you a team player with a flexible approach to their work?
·Do you want to join a well-structured and friendly team?

Our automotive client is seeking a Service Advisor with a flexible and can-do attitude to join their close-knit, hard working team. We want someone who is always energetic and committed to offering quality customer service.

As an experienced Service Advisor, you will be responsible for taking service department bookings ensuring every detail is correct and the workshop is loaded efficiently. Whilst attending to all customer requirements to the expected standards, updating customers on a 2-hour basis. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner. The Service Advisor will also be responsible for making sure all courtesy cars are clean, processing payments and have outstanding written and verbal communication skills and effectively facilitating the customer journey from beginning to end.

Essential Skills & Qualifications for a Service Advisor

·Must have automotive experience as a service advisor, however those form a Technician background also welcome.
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

To apply please call or send your CV quoting Service Advisor 18249 to Mandy Grant
mandy.grant@autoskills-uk.com
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07717 130052

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