£25k - 28k per year
0333 222 5978
5 months ago
Service Advisor required for main dealership based in Romford.
Salary: £25,000pa basic OTE £28,000pa
·Do you thrive working in a high volume and busy environment?
·Are you looking for a dealership which can offer strong progression and training opportunities?
·Would you like variation within your role?
Our client is seeking passionate and hard working service advisor to join their team based in Romford. This is a unique opportunity as we are looking for a candidate who can be flexible in their approach, covering parts and workshop control when needed.
This is a busy dealership with a very high volume of customers - we are looking for someone who is people orientated with a strong passion for offering quality customer service at all times, even when the pressure is high!
As an experienced Service Advisor you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, along with any other opportunities for up selling products, ensuring all details are communicated through to the workshop in an efficient manner.
For this position it is crucial that you have experience within a main dealership as a service advisor, with a good understanding of how parts operates. You must also be motivated and be happy to cover workshop control on an ad hoc basis.
Working hours: Monday - Friday 8:00am - 6:00pm / 1 in 2 Saturdays on rota 9:00am - 1:00pm
Service Advisor Skills & Qualifications:
·Must have dealership experience as a service advisor is essential (3+ year minimum)
·Must have an understanding of parts
·Evidence of strong CSI Scores
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving LIcence
To apply, please call or send your CV quoting Service Advisor 15765 to Laura Gill
Tel: 0333 222 5978 (Mobile Friendly) Mobile - 07775874670
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