Service Advisor required for main dealership based in Cardiff.
Salary: £18,500pa basic OTE £24,000

·Do you thrive working in a high volume and busy environment?
·Do you have outstanding customer service experience?

Our client, a highly successful main dealership is seeking passionate and hard working service advisor to join their team based in Cardiff.

This is a busy dealership with a very high volume of customers - we are looking for someone who is people orientated with a strong passion for offering quality customer service at all times, even when the pressure is high!

As an experienced Service Advisor you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, along with any other opportunities for up selling products, ensuring all details are communicated through to the workshop in an efficient manner.
This dealership runs like a family business where customer care is always top priority, therefore evidence of strong CSI Scores and fantastic customer services is crucial for this role.

Service Advisor Skills & Qualifications:

·Must have dealership experience as a service advisor is essential (1-2 year minimum)
·Experience within a high volume / busy environment
·Evidence of strong CSI Scores
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Full clean UK Driving LIcence

To apply, please call or send your CV quoting Service Advisor 15570 to Mandy Grant -mandy.grant@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mobile: 07717130052

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