Service Advisor
Basic Salary up to £25,000pa plus OTE up to £30,000pa
Location: Stoke On Trent

We have an exciting opportunity for an experienced Service Advisor looking to join our popular, volume brand Car Dealership.

From day one, this Dealership is dedicated to uphold their customer values, build strong relationships and serve their community to the best of their abilities. A strong emphasis on staff and customers help them to deliver a great experience, for everyone.

To be considered for this role, you will have previous Service Advisor experience within a Main Dealership environment. The ideal candidate will be efficient, able to work well in a busy environment and someone who can provide outstanding customer care.

Service Advisor General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers

Service Advisor Essentials;
·Service Advisor experience within a Main Dealership
·Kerridge experience
·Efficient
·Work well in a busy environment
·Provide outstanding customer care

To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453