£20k - 22k per year
0333 222 5978
11 months ago
Salary up to £22,000pa plus OTE up to £26,000pa
We have a fantastic opportunity available for a Service Advisor looking to join our popular, volume brand Car Dealership.
This family owned Dealership truly recognises the value of looking after its customers and staff. Consistent delivery of exceptional customer service remains of upmost importance, and they achieve this through the people that they employ. Staff working for the dealership can expect a warm and welcoming team environment, built on both honesty and transparency. Alongside plentiful opportunity for staff to develop in their careers, they are also recognised and rewarded with additional benefits, including a generous bonus scheme and industry discounts.
To be considered for this role, you will need to have Customer Facing experience. Service Advisor experience or Main Dealership experience would be desired but they will consider someone with no experience.
The ideal candidate will be honest and realistic to their customer and their colleagues, enjoy working in close knit teams, be keen to learn and enhance their skills and always keep the customer in mind.
Service Advisor General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
Service Advisor Experience:
·Customer Facing experience
·Service Advisor / Admin / Receptionist experience (desired)
·Dealership Experience (desired)
·Able to work well in close knit teams
·Able to be honest, reliable and transparent with colleagues and customers
·Have the customers best interest
To apply, please call or send your CV to Elysha Willis – firstname.lastname@example.org
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453