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Service Advisor

Service Advisor

  • Location

    Worthing

  • Sector:

    Truck & Bus

  • Job type:

    Permanent

  • Salary:

    £20k - 24k per year

  • Contact:

    Will Collier

  • Contact email:

    will.collier@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    24000

  • Salary low:

    20000

  • Job ref:

    JO0000014283

  • Published:

    over 5 years ago

  • Expiry date:

    2018-09-20

  • Startdate:

    23/08/2018

Service Advisor (HGV) Worthing

Motor Trade Service Advisor (Experience Required)

My client, a well established Commercial Vehicle Franchise Dealer has an exciting opportunity for one of their Brand New depots. The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking an experienced Service Advisor to join their team. 

Main Job Function: 
As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers. 

Key tasks as a Service Advisor include:
 
• Ensure customers are aware of service and repair work required to their vehicles in a professional manner 
• Advise on estimated costs of repairs and work to be undertaken 
• Sell additional products as appropriate to customers` needs 
• Advise on time-scales and collection arrangements 
• Produce job cards on in-house computer system 
• Update customer and vehicle records 
• Document all warranty work in accordance with manufacturer policy 
• Preparation and completion of invoices 


-45 hour working week 08:30 to 18:30 Monday to Friday
-£20,000-£24,000 salary depending on experience
-Saturdays in accordance to the company rota 07:00 to 13:00 (1 in 4) @ Overtime rate of £10.00
-1 hour lunch break
-22 days annual leave plus statutory leave entitlement
-Company Pension


If you are interested in this role please call will @ Autoskills uk 07741658532
or apply with an up to date CV