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Service Advisor

  • Location

    Bilston

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £20k - 25k per year

  • Contact:

    James Smith

  • Contact email:

    James.smith@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    25000

  • Salary low:

    20000

  • Job ref:

    JO0000013724

  • Published:

    20 days ago

  • Expiry date:

    2018-08-27

  • Startdate:

    30/07/2018

Service Advisor (Automotive)
Salary £20,000 - £25,000p/a + ote
Location: Bilston
We have an amazing opportunity for a Service Advisor looking to join our popular, volume brand Car Dealership.
This Dealership is known for being friendly, respected and knowledgeable within all departments and products. Their focus is always on the customer, and aim to ensure all expectations are exceeded.
To be considered for the role, you will need a minimum if 2 years experience with high volume, front facing Customer Service. The ideal candidate will have Dealership experience, however this is not needed. The ideal candidate will also be Customer Focused, have a positive attitude and be time efficient.
Service Advisor General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers
Service Advisor Essentials;
·High volume, front facing Customer Service experience - two years minimum
·Dealership experience - desired
·Customer focused
·Positive attitude
·Efficient
To apply, please call or send your cv to James Smith - james.smith@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07387 103209