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Service Advisor

  • Location

    Bridgend

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £18k - 22k per year

  • Contact:

    Elysha Willis

  • Contact email:

    elysha.willis@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    22000

  • Salary low:

    18000

  • Job ref:

    JO0000012658

  • Published:

    10 days ago

  • Expiry date:

    2018-07-09

  • Startdate:

    11/06/2018

Service Advisor
Salary up to £22,000pa plus OTE up to £26,000pa
Location: Bridgend

We have an exciting opportunity for a Service Advisor looking to join our main car Dealership.

This Dealership look for passionate staff who are looking to make the customers experience, the best experience. Each member of staff will be offered quality support by their team members and leaders, making it a great environment to work within.

To be considered for this role, you will need previous, long-term Customer Service experience in high pressured environments. Automotive industry is preferred but no essential. The ideal candidate will be passionate and have great motivation.

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers


Essentials;
·Outstanding Customer Service Experience
·Previous Service Advisor experience within a Dealership - advantage
·Kerridge experience - advantage
·UK License
·Passionate
·Motivated


To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453