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Service Advisor

  • Location

    Bristol

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £20k per year + plus OTE up to £23,000pa

  • Contact:

    Elysha Willis

  • Contact email:

    elysha.willis@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    20000

  • Salary low:

    20000

  • Job ref:

    JO0000011734

  • Published:

    18 days ago

  • Expiry date:

    2018-05-29

  • Startdate:

    01/05/2018

Service Advisor
Basic Salary of £20,000pa plus OTE up to £23,000pa
Location: Bristol

We have an amazing opportunity for a Customer Service professional within our large car group. You will be based within our head off, predominantly on the phones, dealing with technical administrative work such as booking in Customers vehicles for MOT and dealing with all online documentations for the Customer and their vehicle. This is a great role if you are looking to join the Motor Trade and eventually join one of our branded Car Dealerships as a front facing Service Advisor.

The ideal candidate will need to be very Customer focused. You will need to be able to learn new systems of structures quickly and always maintain professional over the phone. You will be working within a large team so it is key that you get along with all sorts of people.

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers


Essentials;
·Service Advisor experience - desired
·Customer Service Advisor experience - essential
·Excellent Telephone Manner
·Team Player
·Quick Learner
·Professional and positive at all times


To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453