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Service Advisor

  • Location

    Dorchester

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £16k - 22k per year + plus OTE up to £25,000pa

  • Contact:

    Elysha Willis

  • Contact email:

    elysha.willis@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    22000

  • Salary low:

    16000

  • Job ref:

    JO0000011426

  • Published:

    4 days ago

  • Expiry date:

    2018-05-15

  • Startdate:

    17/04/2018

Service Advisor
Basic Salary up to £22,000pa plus Bonus/OTE up to £25,000pa plus 12 month loyalty bonus
Location: Dorchester

We have a great opportunity for a Customer Service Professional to join our large, branded Dealership. This opportunity is best suited to either a Service Advisor within a Dealership or a Customer Service Professional who has time served within a Customer based role. You will need to be polite, presentable and professional at all times.

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers


Essentials;
·Outstanding Customer Service Experience
·Work well under pressure
·Meet and Set realistic expectations for both customers and colleagues


To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453