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Customer Advisor

Customer Advisor

  • Location

    Taunton

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £21k per year + plus OTE up to £26,000pa

  • Contact:

    Elysha Willis

  • Contact email:

    elysha.willis@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    21000

  • Salary low:

    21000

  • Job ref:

    JO0000011369

  • Published:

    2 months ago

  • Expiry date:

    2018-06-07

  • Startdate:

    13/04/2018

  • Consultant:

    #

Service Advisor
Salary of £21,000pa plus Bonus/OTE up to £26,000pa
Location: Taunton

We have an amazing opportunity for a Service Advisor within our Dealership. The ideal candidate will be able to work in a very busy environment, work well under pressure, be a true team player and be highly customer focused.

Heavy Customer Service experience is needed for this role, and someone from a Dealership background would be ideal.

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers
Essentials;
·Heavy experience within a Customer Service position
·Service Advisor experience within a Dealership - desired
·Work well under pressure
·True team player
·Very customer focused
To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453