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Service Advisor

Service Advisor

  • Location

    Stevenage

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £24k - 27k per year

  • Contact:

    Laura Gill

  • Contact email:

    laura.gill@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    27000

  • Salary low:

    24000

  • Job ref:

    JO0000010340

  • Published:

    10 months ago

  • Expiry date:

    2018-03-26

  • Startdate:

    ASAP

  • Consultant:

    #

SERVICE ADVISOR (Automotive)
(EXCELLENT CUSTOMER SERVICE SKILLS REQUIRED FOR THIS ROLE)

Salary: £19,000 - £24,000 + EXCELLENT OTE / BONUS £27,000
Location: Stevenage

An excellent opportunity has become available for a Service Advisor to join their fantastic dealership team.


Reporting in to the Service Manager, your main responsibilities and duties will include:
·Interpreting customer concerns and comments and liaising with technicians.
·Liaison with customers and up selling any additional work and services required
·Greeting customers, scheduling services and bookings
·Estimating time and costs associated with repairs and maintenance
·Handling customer complaints ,queries and feedback and relating it back to the relevant departments
·Organising work load and meeting daily targets

As a Service Advisor you will need to demonstrate:
·A professional manner
·A proven track record of outstanding customer service
·Passion for the motor trade
·Good communication skills
·Good organisational skills
·The ability to gather technical information and relay it in a way that customers will understand
·Kerridge and 1 link knowledge required

To apply for this Service Advisor role please call or send your CV to Laura Gill - laura.gill@autoskills-uk.com Tel: 0333 222 5978 (Mobile Friendly) Mobile - 07775 874 670