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Service Advisor

  • Location

    Northampton

  • Sector:

    Truck & Bus

  • Job type:

    Permanent

  • Salary:

    £20k - 25k per year

  • Contact:

    Danica Oraf

  • Contact email:

    Danica.oraf@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    25000

  • Salary low:

    20000

  • Job ref:

    JO0000025111

  • Published:

    8 days ago

  • Expiry date:

    2019-12-25

  • Startdate:

    27/11/2019


SERVICE ADVISOR

Basic Salary of the Service Advisor / Advisor / Service Receptionist / Customer Service Advisor / Customer Service Executive – £20,000pa to £25,000pa to start

Working Hours - 45 hour week, desk is covered from 7am - 7pm so quite flexible on hours as they will be split

Location of the Service Advisor / Advisor / Administrator / Service Administrator / Customer Service Executive / Customer Service Advisor - Northampton

Vacancy to be filled by an experienced Service Advisor / Advisor / Administrator / Service Administrator / Customer Service Executive / Customer Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor / Advisor / Administrator / Service Administrator / Customer Service Executive / Customer Service Advisor:

·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor / Advisor / Administrator / Service Administrator / Customer Service Executive / Customer Service Advisor:

·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System will be an advantage
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department


Please contact Danica Oraf @ Auto Skills or send CV to Danica.oraf@autoskills-uk.com
Or call - 0333 222 5978 (mobile friendly) 07388 995 018 Auto Skills UK – See our website for details.