Parts Supervisor (Dealership)
Salary: £20,000 basic + OTE £25,000
Based in Dumfries

ARE YOU AN EXPERIENCED PARTS ADVISOR LOOKING FOR THE NEXT STEP UP IN YOUR CAREER?

Our client is looking for an experienced parts advisor / supervisor to run a small parts department in the local area. As the Parts Supervisor you will be responsible for leading a busy parts department, helping to manage the selling, ordering and delivery of all parts that are required by the business and customers. It is a busy customer focused environment, which requires concentration, attention to detail and ability to multi-task.

Parts Supervisor Duties & Responsibilities:

·Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.
·Complete all administrative functions in an accurate and timely manner.
·Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and does not use excessive technical jargon.
·Communicate and log any discrepancies of stock.
·Actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
·Manage accurate data collection and provide forecasts on departmental performance
·Meet monthly set targets and deliver on agreed KPI’s whilst guaranteeing the highest level of customer satisfaction

Parts Supervisor Duties & Responsibilities:

·Experience of working in a similar role within an automotive environment
·Knowledge of dealership systems 1 link / kerridge / pinnacle desirable
·Exemplary communications skills, both verbal and written; can develop and maintain working relationships with colleagues, the client base and manufacturers
·Computer literate with knowledge of general IT systems.

To apply please call or send your CV to Stefan Wyper – Stefan.wyper@autoskills-uk.com - Tel: 0333 222 5978 (Mobile Friendly) Mobile - 07393 231596