£18k - 20k per year
0333 222 5978
10 months ago
£18,000 to £20,000 + OTE
Are you committed to delivering first class customer service?
A superb opportunity has arisen to join a well known dealership in the Preston area as a Parts Advisor
You will be target driven with a focus on helping to manage and grow our business through a database of existing contacts by both maintaining and building relationships. Although face to face sales and customer interaction will be required from time to time this is primarily a phone based role.
•Carrying out the parts interpretation accurately, supplying and ordering of parts.
•Keeping the customer informed on availability and delivery.
•The adviser will help maintain and develop customer accounts and will be involved in some telesales activity.
•Answers customers’ questions regarding technical problems
•Complete all administrative functions in an accurate and timely manner.
•Communicates and logs any discrepancies of stock with the Parts Manager
•Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
•Receiving calls from the trade
What we are looking for
•Experience of and a flair for telephone based sales along with a confident and professional telephone manner is essential
•Parts experience is essential
•Excellent verbal and written skills and a proven track record in both telesales and customer facing roles
•Driven and committed to achieving excellent customer relations whilst driving sales
•Collaborate approach with colleagues to support the achievement of increased profit and sales and experience of both meeting and exceeding sales targets
•Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
•Computer literate, including Microsoft Office
•Passion for customer excellence and desire to progress with one of the largest UK’s motor dealer groups.
If this sounds like you please foward you CV and cover letter to Steve - Autoskills firstname.lastname@example.org 07741 163 090