AFTERSALES ADVISOR
Automotive AfterSales Advisor required for our automotive client based in Southampton.

Basic Salary up to £20,000pa - £22,000pa plus BONUS & OTE up to £26,000pa

·Do you have experience with Parts and Service within the motor industry?

Our client, is seeking an experienced AfterSales advisor with a flexible and can-do attitude to join their close-knit, hard working team. We want someone who is always energetic and committed to offering quality customer service. This is a 50/50 Parts and Service role.

As an experienced AfterSales Advisor, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner. The AfterSales Advisor will also be responsible for booking in Parts, looking up parts and advising on health checks. Applicants from both an independent or dealership environment welcome, the successful applicant will benefit from a competitive pension scheme.

Working hours Rota 8am – 5:30pm, 7:30am - 5pm

Essential Skills & Qualifications for a AfterSales Advisor

·Must have previous experience as a service advisor and parts advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

To apply please call or send your CV quoting Service Advisor 18700 to Laura Gill
laura.gill@autoskills-uk.com
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07775 874670

Auto Skills UK – See our website for details