Body Shop Parts Person

The successful applicant will have Body shop experience, can deliver high levels of customer care both face-to-face and on the telephone, work well in a team and under their own initiative and thrive under pressure working to tight deadlines and be confident in up-selling to maximise bonus opportunities. They are looking for a strong team player.

Key Skills:

• Excellent computer literacy and administration skills
• Great organisation and ability to communicate well
• Empathetic
• Flexible in approach
• Good communicator
• Ability to work within a team frame work
• Ability to take instruction

Duties:

• Compliance to Policies and Procedures
• First point of contact dealing with Parts enquiries and orders
• Maintaining stock levels in the stores
• Ordering specialist parts as they are required
• Undertaking inventory checks to make sure all-parts ordered are delivered and are the correct parts needed.
• To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company's requirements and policies at that time.
• To ensure Technicians are served as quickly as possible.
• Parts that require ordering are obtained as quickly and economically prudent to do so.
• All parts to be recorded prior to the Technician receiving them and booked out through the computer terminal as soon as possible.
• All stock and orders to be checked against delivery and advice noted and located.
• All discrepancies noted and relevant action taken for credits.
• All parts requiring new location to be listed, locations given and entered on the computer as soon as possible after receipt.
• All paperwork relating to returns to be completed as soon as possible and returned to the manufacturer.
• All warranty labels to be checked against parts and discrepancies notified to Service.
• Labels to be attached to parts, recorded, packaged and stored in designated area.
• To record and report any stock discrepancies to the manager
• To attend an annual stock check and required to do perpetual stock checks all year around as required

Please contact Ben Price @ Auto Skills or send CV to ben.price@autoskills-uk.com
Or Call - 0333 222 5978 – 07741163614 - (mobile friendly)