Telephone Customer Service Advisor
Salary up to £22,000pa
Location: Bristol

We have an exciting opportunity for an experienced Customer Service Advisor to join our well established, popular brand Car Dealership call centre.

This Dealership are dedicated to the brands the represent and the service they offer to both customers and staff members. Offering an extensive range of services and facilities, they always try to ensure the customers expectations are met with staff members in mind.

To be considered for this role, you will need to have at least 2 year experience as a Customer Service Advisor, and expeirence with making high volume inbound and outbound calls. The ideal candidate will also have be very organised, very professional, patient and have outstanding telephone manner

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information

Essentials;
·Outstanding Customer Service Experience
·High Volume inbound and outbound call experience
·Professional
·Outstanding telephone manner
·Organised

To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453