0333 222 5978
4 months ago
CUSTOMER CARE ADVISOR (No Sales)
Salary: £16,300pa (plus overtime)
Working hours: Monday – Friday 8:30 - 17:30 / 9 - 6 (Alternate weeks)
If you are looking for a fun, happy and hard-working team environment please get in touch ASAP!
Our client who is an established and highly reputable payroll and accountancy service provider. They specialise in providing a range of payroll solutions. They have been a major player for over 15 years and have worked with thousands of people across a wide range of industries.
Their extensive experience makes them market leaders in understanding the challenges faced by small, medium and large businesses.
About the Role:
The Customer Service Advisor will strive to provide high levels of customer service. You will register new customers via telephone and online enquiries, and manage the customer database. You will provide telephone support including explaining their services to customers and work with internal departments to ensure high quality service delivery as well as other adhoc duties.
To be successful in this role, you will have previous customer service experience, along with excellent written and verbal communication, including an excellent telephone manner. You will have good computer skills with Microsoft Office (Word, Excel, Outlook). With a friendly personality, you are a team player with the ability to relate to people at all levels. You will also be committed to providing great customer service and enjoying learning new skills and processes.
Please note this is not a sales position.
You may have experience of the following: High call volumes, Customer Service Advisor, Call Centre, Word, Excel, Outlook, Customer Service Assistant, Client Support, Contact Centre, Customer Services, Call Centre Inbound, Complaints Hander, Client Advisor, Customer Service Representative, Call Centre Outbound, Telesales etc.
Essential: Must have a great working attitude, able to deal high call volumes and excellent at multitasking!
To apply please send your CV to Mandy Grant – firstname.lastname@example.org
Tel: 0333 222 5978 (Mobile Friendly) Mobile - 07717 130052