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Assistant Service Manager

Assistant Service Manager

  • Location

    Newbury

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £28k per year

  • Contact:

    Laura Gill

  • Contact email:

    laura.gill@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    28000

  • Salary low:

    28000

  • Job ref:

    JO0000013730

  • Published:

    3 months ago

  • Expiry date:

    2018-08-28

  • Startdate:

    30/07/2018

  • Consultant:

    #

ASSISTANT SERVICE MANAGER - (DEALERSHIP)
£28,000 Basic + EXCELLENT OTE
Location: NEWBURY

Assistant Service Manager required for this well established dealership in Newbury. You must be an Assistant Service Manager or a Senior Service Advisor who is highly proficient in the Service department within the automotive industry.

Assistant Service Manager Responsibilities:

* Planning, controlling and monitoring processes in customer services areas while managing and developing employees
* Improve standards of performance of the service team through effective coaching and performance management
* Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
* Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
* Ensure accurate recording of all daily operating controls and KPIs
* Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
* Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets

Assistant Service Manager Attributes:

* You will need to have had a solid career history to date gained in a main dealer Service department
* Be a confident relationship builder dealing with customers at all levels
* You will have an extensive career in aftersales management
* Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
* Demonstrate an entrepreneurial flair to drive the business forward
* Proven ability to deliver high CSI results with a passion for excellent customer service
* Have knowledge of vehicle design, manufacture and legislation
* A full driving licence

To apply please express your interest via a call or send your CV to Laura Gill – laura.gill@autoskills-uk.com - Tel: 0333 222 5978 (Mobile Friendly) Mobile – 07775 874 670