ASSISTANT SERVICE MANAGER
Assistant Service Manager required for our main dealership client in Cambridge.

Basic Salary £30,000pa & OTE up to £37,000pa

Our client has an exciting new opportunity arisen based in Cambridge. You must be an Assistant Service Manager or a Senior Service Advisor who is highly proficient in the Service department within the automotive industry.

Working hours Monday to Friday 8:00am – 6:00pm. Saturdays (Rotational)

Assistant Service Manager Responsibilities:

·Improve standards of performance of the service team through effective coaching and performance management
·Planning, controlling and monitoring processes in customer services areas while managing and developing employees
·Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
·Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
·Ensure accurate recording of all daily operating controls and KPIs
·Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
·Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets

Assistant Service Manager Attributes:

·Be a confident relationship builder dealing with customers at all levels
·You will need to have had a solid career history to date gained in a main dealer Service department
·You will have an extensive career in aftersales management
·Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
·Demonstrate an entrepreneurial flair to drive the business forward
·Proven ability to deliver high CSI results with a passion for excellent customer service
·Have knowledge of vehicle design, manufacture and legislation
·A full driving licence

To apply please call or send your CV quoting Assistant Service Manager 20070 to Elysha Willis
elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07554 419453

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