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Assistant Service Manager

Assistant Service Manager

  • Location


  • Sector:


  • Job type:


  • Salary:

    £30k - 40k per year

  • Contact:

    Laura Gill

  • Contact email:

  • Contact phone:

    0333 222 5978

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


SALARY £30,000pa - OTE £40,000pa

Assistant Service Manager required for this well established dealership in Basingstoke. You must be an Assistant Service Manager or a Senior Service Advisor who is highly proficient in the Service department within the automotive industry.

Assistant Service Manager Responsibilities:

* Planning, controlling and monitoring processes in customer services areas while managing and developing employees
* Improve standards of performance of the service team through effective coaching and performance management
* Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
* Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
* Ensure accurate recording of all daily operating controls and KPIs
* Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
* Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets

Assistant Service Manager Attributes:

* You will need to have had a solid career history to date gained in a main dealer Service department
* Be a confident relationship builder dealing with customers at all levels
* You will have an extensive career in aftersales management
* Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
* Demonstrate an entrepreneurial flair to drive the business forward
* Proven ability to deliver high CSI results with a passion for excellent customer service
* Have knowledge of vehicle design, manufacture and legislation
* A full driving licence

To apply please express your interest via a call or send your CV to Laura Gill – - Tel: 0333 222 5978 (Mobile Friendly) Mobile – 07775 874 670