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AfterSales Advisor

AfterSales Advisor

  • Location

    Oxford

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £30k per year

  • Contact:

    Alanna Sibbald

  • Contact email:

    alanna.sibbald@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    30000

  • Salary low:

    30000

  • Job ref:

    JO0000030379

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-16

  • Startdate:

    19/05/2021

  • Consultant:

    #

AFTERSALES ADVISOR
OTE - £30,000
Basic Salary – £24,000
Working Hours - Mon-Fri 08.00-18.00, 1 in 2 Saturdays 08.30-13.00
Location - Oxford

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of an Aftersales Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
·Working on the front and back counter (Trade and Retail)
·Ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
·Dealing with a high volume of calls in the department.
Making upsells to customers

Skills and Qualifications of an Aftersales Advisor
·Have previous experience as a Service Advisor, Parts Advisor or Aftersales Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

If you recommend/refer a friend or colleague who would be suitable for this role, we will give you £100 of vouchers of your choice, if we place them.

Please contact Alanna Sibbald @ AutoSkills or send your CV to alanna.sibbald@autoskills-uk.com
Tel: 07384 834764 (mobile Friendly) Please reference job number 30379