SERVICE ADVISOR
Basic Salary –£22,000 OTE £34,000
Location - Stockport

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

PARTS MANAGER

Basic Salary – £29,000 - £32,000 Basic
Location - Croydon

A main dealership is seeking an experienced Parts Manager to join their team. As Parts Advisor you will need to be target driven, comfortable selling with quality customer service skills.

Responsibilities of a Parts Manager
·Working on the front and back counter (Trade and Retail)
·Managing a team of Parts Advisors
·Ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
·Dealing with a high volume of calls in the department.
·Making upsells to customers 

Skills and Qualifications of a Parts Manager
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Front and back counter (Trade and Retail)
·Strong customer service skills
·Confident in sales

Please contact Kirsty Marr @ Auto Skills or send CV to Kirsty.Marr@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07775 874670 Please reference job number 26637