AFTERSALES ADVISOR

Aftersales Advisor required for main dealership based in York.

Salary: £18,000pa basic OTE £21,000pa

Working Hours: Monday - Friday 8.30am to 5.30pm / Saturdays (alternate) 8.30am to 12.30pm

·Do you have strong customer service experience within the automotive industry?
·Are you adaptable and happy to work between two departments to help drive the service team forward?

Our client is seeking a flexible and adaptable service / parts advisor with a strong automotive customer service background to join their main dealership team based in York.

This is a dual role where you will be working between both the service and parts departments. Your role with be predominantly within the service department, working for parts and dealing with warranty when required.

In the Service Advisor role, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, along with any other opportunities for up selling products, ensuring all details are communicated through to the workshop in an efficient manner. As Aftersales Advisor, you will also be responsible for the ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Skills & Qualifications for the Aftersales Advisor Role:

·Experience within an automotive customer service role
·Must be fully customer focused, presentable and professionally dressed
·Adaptable and open to moving between departments
·Ability to thrive within a busy service / parts department

To apply please call or send your CV quoting Aftersales Advisor 17482 to Kelsey White – Kelsey.White@autoskills-uk.com
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07741 163090

Auto Skills UK – See our website for details